1. Introduction
18 Visa Expert respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, why we use it, how we protect it, and the choices available to you when you use our website or services.
2. Information We May Collect
Depending on the service you request, we may collect information such as:
- Name and contact details such as mobile number, WhatsApp number and email address.
- Passport and travel information required for a visa, travel or documentation service.
- Employment, education, business, financial or travel information when relevant to the requested service.
- Documents and information you voluntarily submit through our website, email, WhatsApp or other communication channels.
- Basic website usage information such as browser, device and pages visited, where technically available.
3. How We Use Your Information
- To provide visa, passport, travel documentation and related assistance requested by you.
- To prepare forms, checklists, appointments, itineraries or other requested documentation.
- To communicate with you about your enquiry, application status, payment or service.
- To coordinate with relevant service providers, embassies, consulates, airlines, hotels or other authorities when required for your requested service.
- To prevent misuse, fraud or unauthorised activity and to maintain our business records.
4. Sharing of Information
We do not sell your personal information. Information may be shared only where reasonably necessary to provide the requested service, comply with a legal obligation, respond to an authority, process a transaction, or protect our rights and users.
5. Document Security
We take reasonable administrative and technical measures to protect documents and personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Third-Party Services
Our website may use third-party services such as payment processors, hosting providers, analytics tools, email services, WhatsApp or social media platforms. Their own terms and privacy policies may also apply.
7. Your Choices
You may contact us to ask about the personal information we hold about you, request correction of inaccurate information, or ask about deletion where retention is not required for a legitimate business, contractual or legal purpose.
8. Data Retention
We retain information for as long as reasonably necessary for the requested service, record-keeping, dispute resolution, fraud prevention and legal or regulatory requirements.
9. Children
Our services are intended to be arranged by adults or by a parent/legal guardian on behalf of a minor. We do not knowingly request unnecessary personal information from children.
10. Policy Updates
We may update this Privacy Policy when our services, website or legal requirements change. The updated version will be posted on this page with the latest revision date.
11. Contact
18 Visa Expert
Behind Bus Stand Hanumangarh, Rajasthan, India, 335512
Phone: +91 79889 73987
Email: info@18visaexpert.com